This authentic Coach laptop bag is made of leather with custom twill lining and silver tone hardware. What is in the pictures is what comes with the item. If there are no boxes, dust bags, hang tags, straps or authenticity cards, etc in the pictures, then it does not come with those items. Our process for these items is when we obtain the item, is is thoroughly inspected, cleaned to maximum extent possible and any flaws or imperfections are listed in the listing. This includes a function check of snaps, zippers, ties etc. It is then placed in a plastic bag and packed in a box with cushioning and taped up to make the journey to you. Light wear on inside lining.