In case of problems, before leaving feedback, or opening a case, contact me directly so I can quickly resolve the issue. I will always be courteous, professional, and fair. It’s physically impossible for Sellers to make offers on items that have multiple variations i. Also once offers are made they cannot be resent or changed. If an item has an expiration date I indicate so in the Item Description. Kate Spade Knott Large Tote Pebbled Leather Black – NEW WITH TAGS. 11.75″h x 14.5″w x 6d. Strap drop: 11.5. Pebbled leather with smooth Italian leather trim. Tote with open top and dog-clip closure. Interior snap-tab slip pocket. Fits iphone xs max, large continental wallet, ipad, a4 binder, 13 laptop. Unless otherwise stated all my products are. 100% NEW and UNUSED. I stand by my products and always take care of my customers. I always strive to sell products that are FRESH. Packages usually take 3-7 days to arrive. Sellers DO NOT have some sort of secret access to a package location. Everything appears on the tracking. You would have to check with your neighbors, your Postal Carrier or local Post Office. I look forward to your continued business. And always appreciate constructive.